Get an account balance
Account balances and withdrawing a credit balance.
If you have an automatic payment set up to pay for services at Totara Health, you can request an account balance by phoning your clinic.
Hastings Clinic: Phone 873 010.
Flaxmere Clinic: Phone 873 9024 or call free from a cell phone 0800 222 757.
You can come into Totara Health to withdraw a credit balance provided that you have sufficient money in your account.
When withdrawing a credit balance you will be asked:
- To provide your name, address and date of birth
- To provide photo identification e.g. drivers license, passport
The maximum amount of cash to be given out is $50 during the week and $10 at the weekend. Any amount greater than $50 will be paid by cheque and made out to the account holder. This will need to be deposited into a bank account.